What Is Q-Share?
The Q - Share Scheme has been developed as experience has shown that whilst the intent may be there, overseeing the Quality Management System can take a back seat when the nominated Quality Representative is fully employed working on the day to day tasks involved with their own job, particularly when the company is busy.
Q - Share involves an experienced Consultant with "hands on" experience of running a quality management system, attending ½ day or 1 day, typically 4 to 6 times a year.
Why Use Q-Share?
How much time do you spend before a surveillance visit by the certification organisation, making sure that the quality system is operating in accordance with the Procedures?
Wouldn’t it be better if you went into the surveillance visit knowing that the quality system had been monitored on an ongoing basis and everything was up to date?
Q - Share takes away the worry of wondering if the quality system is being operated effectively and whether it will pass the surveillance.
What Does It Cost?
You only pay for the consultant’s time at our standard daily rate. All expenses and administration time are included in this rate.
What Do You Get?
Peace of mind that your quality system is being looked after by a professional.
What Do We Do?
The consultants’ duties within the Q - Share Scheme would be: -
Provide expert assistance in providing advice and updating your current quality management system to meet the revised requirements of ISO 9001:2000.
Either carry out internal audits as per programme, prepare reports and corrective action requests, or monitor audit progress against the programme if you chose to carry out your own audits.
Ensure corrective action requests are closed out and actions taken have cured the problem.
Provide input information into Management Review meetings and ensure they take place at the required frequency (attendance can also be made at this meeting if required).
Monitor quality records to ensure they are being generated in accordance with Procedures.
Ensure nonconformances and customer complaints are actioned and appropriate corrective and preventive actions are put in place.
Monitor supplier performance.
Provide assistance with updating the Quality Policy, Procedures and record forms.
Ensure that corrective actions raised by the certification organisation are closed out.
Attend during the certification organisation surveillance visit.
Provide telephone help line.