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Quality Systems Training

Venue: Host Company

Dates: As agreed with host company

Duration: 2 Days

Maximum Delegates: 20

Course Reference: Q104

Host Company Quality Systems Internal Auditor

Course purpose

To provide instruction on the principles and techniques of quality auditing.

Aim

To provide the trainees with practical and theoretical training to ensure they are competent to undertake effective system audit and report the findings.

Objectives

On completion of the course the delegates should be able to:

  • plan audit programmes
  • prepare checklists from procedures
  • undertake audits competently
  • prepare audits reports and present findings to management
  • have a better awareness of the quality system requirements

Pre-course experience

A basic understanding of ISO 9001: 2000 or other quality standards is an advantage but not necessary.

Who should attend?

Persons requiring knowledge and skills to carry out Internal and supplier quality audits.

Tutors

Two tutors undertake these courses to provide maximum tutor/delegate participation

Programme

The major part of the two-day course is concerned with real audits of the host company. Throughout the audit and the presentation of the audit results, each delegate is expected to act as a member of the external audit team which role plays as a major commercial organisation who are considering placing a large order with the Host Company.

The culmination of the course is a presentation by the audit teams, of their findings to a panel of host company management.

Day 1

  • principles and practices of auditing incl. team exercises
  • preparation of audit checklists

Day 2

  • Audit of selected areas
  • preparation of audit reports and corrective actions
  • presentation of audit findings to management.

Host Company Role

Provide suitable training room facilities; access to their quality documentation and to five areas within the Company to audit.

Provide a management team to whom the audit findings will be reported. These audits may be used to supplement the Company audit programme.

Provide lunch and refreshments each day for up to 20 delegates.

In recognition of the above the Host Company is offered a number of places on the course at no charge.