Venue: Training centre or clients premises
Dates: At clients request
Duration: 1 Day
Maximum Delegates: 6
Course Reference: Q101
Quality Systems Awareness and Implementation
Course purpose
To provide delegates with an awareness of ISO 9001: 2000 and an understanding of the principles. To define how to use the quality system as a management tool for continuous improvement.
To provide guidelines and instructions on the initial introduction of a quality management system and define best implementation methods.
Aims
To provide delegates with awareness of ISO 9001: 2000 and methods of implementing the system. To define the sections within ISO 9001: 2000 which provide evaluation and feedback for the purpose of system improvement.
Objectives
On completion of the course the delegate should be able to:-
- Understand the various elements of ISO 9001: 2000 from their department viewpoint and as a Company wide system.
- Understand departmental links within the system rather than isolated departmental inputs.
- Be aware of methods of evaluation which separate quality assurance from quality control and provide tools for improvement
- Devise an implementation programme
- Understand best methods of implementation
- Understand the route to certification
Pre-course experience
A basic understanding of a quality system and departmental procedures.
Who should attend?
Company staff who have input into quality and are required to be aware of the workings of ISO 9001: 2000.
Programme
The course content will include:
- What is Quality Assurance
- Quality Control v Quality Assurance
- An outline of the elements of ISO 9001: 2000 and discussions on the requirement of each section
- Documenting the quality system
- Proven implementation methods including fast track methods
- Obtaining certification with a DTI UKAS accredited Company
- Advantages and Disadvantages of ISO 9001: 2000
- The ISO 9001: 2000 elements which provide tools to undertake management system improvement
- - Corrective and Preventive actions
- - Management Reviews
- - Internal Audits
- - Ongoing record evaluation
- The practical use of a Consultant to provide assistance in system development